Category template
Category templates help automate product syncing by pre-assigning categories. No matter how many products or categories you have, just set it up once and let automation handle the rest.
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Category templates help automate product syncing by pre-assigning categories. No matter how many products or categories you have, just set it up once and let automation handle the rest.
Last updated
Was this helpful?
Default Template: All products with a 'Not synced' status (both existing and new) without special configuration will be assigned to the default template.
🌻 Note: If your products need to be mapped to different categories, we recommend creating multiple category templates first to ensure accurate syncing.
All 'Not synced' products (existing and new) without specific configurations will be assigned to the default template.
Step 1
Go to the Products page in EcomSend Feed → Click Create category template → You'll be taken to the Create default category template page.
Step 2
Select the category to map to TikTok Shop and fill in the required fields → Save your changes.
Step 3
If you're sure your products only need to map to one category, enable the Activate this template setting → The system will then automatically sync all 'Not synced' products (both existing and new) without specific configurations → Check them in TikTok Shop.
If your store’s products belong to different categories, you can create multiple category templates and assign relevant products to each. This allows you to sync them all automatically with just one click.
Step 1
Go to the Products page in EcomSend Feed → Click View category template → Enter the Category Templates page.
Step 2
Click Create Category Template → Enter the Create Category Template page → Fill in the necessary information (set product selection rules, assign products to the template, choose a category, etc.) → Click Save.
Step 3
Enable the Activate this template setting → The system will then automatically sync all matching 'Not synced' products (existing and new) based on this template → Check the synced products in TikTok Shop.
🎉 Your products have been synced successfully!
If you create category templates but choose not to activate it, our system will not automatically sync any products based on the template.
The template's content will only serve as pre-filled information for manual syncs, which you can modify at any time.
Whether you sync manually or automatically, you need to select a category to sync to TikTok Shop.
To help merchants choose the right category, we’ve integrated TikTok Shop’s AI category recommendation. When syncing a product, the AI suggests a category based on the title and description. Of course, you can adjust the category as needed.
There are some categories that require application in TTS before you can sell on TikTok Shop. You can directly click apply to apply.
After selecting a category, our system will list the required and optional attributes for that category. You will need to fill out the required product attributes for that category, while the additional product info can be optionally filled in.
Different categories have different required product attributes. You need to fill them out or upload files based on your product's details.
For special category templates, you can set rules to select which specific products to include.
If you've already set a product weight in Shopify, we recommend choosing Sync from Shopify. You'll also need to provide a backup value in case the Shopify value is empty or doesn't meet TikTok Shop requirements. If you prefer to set a fixed weight for your products, you can choose the Use custom values option and enter the appropriate value.
Enter these values based on your package dimensions, as they will affect the shipping fee calculation.
Normally, all fields in this section are optional.
However, some optional fields may become required based on other entries you provide.
These required fields will be marked with an asterisk (*), and you will need to complete all of them to ensure proper synchronization.
Need help? Feel free to contact us via online chat or . Our world-class support team is available 24/7 and always ready to assist you. 🌻
