Category templates

Category templates help automate product syncing by pre-assigning categories. No matter how many products or categories you have, just set it up once and let automation handle the rest.

If you use other connector apps with TikTok Shop, we recommend using only our app for product and order sync to prevent duplicate syncing.

Default Category Template

Default Template: All products with a 'Not synced' status (both existing and new) without special configuration will be assigned to the default template.

🌻 Note: If your products need to be mapped to different categories, we recommend creating multiple category templates first to ensure accurate syncing.

🧐 I don’t know which category my product belongs to?

You can check the recommended TikTok Shop category for your store’s main products on the Products page.

How to create the default category template

Category templates

All 'Not synced' products (existing and new) without specific configurations will be assigned to the default template.

1

Step 1

Go to the Products page in EcomSend Connector → Click Create category template → You'll be taken to the Create default category template page.

Create category template

2

Step 2

Select the category to map to TikTok Shop and fill in the required fields → Save your changes.

Select category

Fill in the required fields

3

Step 3

If you're sure your products only need to map to one category, enable the Activate this template setting → The system will then automatically sync all 'Not synced' products (both existing and new) without specific configurations → Check them in TikTok Shop.

Activate template

Before

Auto-syncing

After: all synced

Create multiple category templates

If your store’s products belong to different categories, you can create multiple category templates and assign relevant products to each. This allows you to sync them all automatically with just one click.

🧐 I don’t know which category my product belongs to?

You can check the recommended TikTok Shop category for your store’s main products on the Products page.

How to Create Multiple Category Templates

1

Access the category templates page

Go to the Products page in EcomSend Connector → Click View category template → Enter the Category Templates page.

Click View category template

2

Create a new template & Preview filtered products

Click Create Category Template → Enter the Create Category Template page → Set product selection rules, choose the category, and assign products to this template → Click Preview to confirm the filtered products are the ones you want to sync to the selected category → Click Save.

Click Create Category Template

Fill in the necessary information

Preview filtered products

3

Activate the template

Enable the Activate this template setting → The system will then automatically sync all matching 'Not synced' products (existing and new) based on this template → Check the synced products in TikTok Shop.

Activate this template

🎉 Your products have been synced successfully!

Category template details

If you create category templates but choose not to activate it, our system will not automatically sync any products based on the template.

The template's content will only serve as pre-filled information for manual syncs, which you can modify at any time.

Inactive template

Pre-filled information

Select a category

Whether you sync manually or automatically, you need to select a category to sync to TikTok Shop.

To help merchants choose the right category, we’ve integrated TikTok Shop’s AI category recommendation. When syncing a product, the AI suggests a category based on the title and description. Of course, you can adjust the category as needed.

TikTok Shop’s AI category recommendation

There are some categories that require application in TTS before you can sell on TikTok Shop. You can directly click apply now to apply.

Apply category

Required product attributes

After selecting a category, our system will list the required and optional attributes for that category. You will need to fill out the required product attributes for that category, while the additional product info can be optionally filled in.

Different categories have different required product attributes. You need to fill them out or upload files based on your product's details.

Example 1

Example 2

Select specific products

For special category templates, you can set rules to select which specific products to include. The filtered products will be synced according to the category you selected. You can click Preview to confirm that the filtered products are the ones you want to sync to this category.

Set products rules

Shipping settings

Shipping settings

Package weight

If you've already set a product weight in Shopify, we recommend choosing Sync from Shopify. You'll also need to provide a backup value in case the Shopify value is empty or doesn't meet TikTok Shop requirements. If you prefer to set a fixed weight for your products, you can choose the Use custom values option and enter the appropriate value.

Package dimensions

Enter these values based on your package dimensions, as they will affect the shipping fee calculation.

Additional product info (optional)

Normally, all fields in this section are optional.

However, some optional fields may become required based on other entries you provide.

These required fields will be marked with an asterisk (*), and you will need to complete all of them to ensure proper synchronization.

Some optional fields become required

Learn more

Sync products to TikTok Shop | EcomSend Connectordocs-connector.ecomsend.com

Product sync or review failed? | EcomSend Connectordocs-connector.ecomsend.com

Need help? Feel free to contact us via online chat or email. Our world-class support team is available 24/7 and always ready to assist you. 🌻