Sync products to TikTok Shop

Start syncing your first product with auto-filled details for rapid syncing and listing.

Sync to TikTok ShopAt ShopifyAs a Shopify merchant, you've set up product details that follow Shopify's rules, including titles, images, descriptions, inventory, prices, variants, etc.

However, TikTok Shop has different mandatory fields and rules for product creation. Merchants often need to manually create products on TikTok Shop to comply with these requirements, which can be time-consuming and labor-intensive. 😵‍💫

To address this challenge, we developed EcomSend Feed. It synchronizes your products according to TikTok Shop's rules. Here’s how it works:

Creating products on TikTok Shop involves two main parts:

EcomSend Feed simplifies syncing by handling both parts of the process:

Basic product information

EcomSend Feed automatically converts and syncs these from Shopify to TikTok Shop.

Field Mapping Details: Shopify → TikTok Shop

Shopify: Go to Shopify Admin → Products page → Select specific product to see details
TikTok Shop: Go to TikTok Shop Seller Center Admin → Manage Products page → Select specific product to see details

Title → Product Name

For example, TikTok Shop doesn’t allow Chinese characters in the product title. If your Shopify product title contains Chinese characters, we will auto-remove them before syncing.

Description → Product description

For example, TikTok Shop does not support videos, tables, etc. If your Shopify product description includes these elements, we will auto-remove them before syncing.

If the field is empty, we will automatically fill it with the product title.

Media → Product image

For example, TikTok Shop requires images to be in JPEG, PNG, or JPG format. If your Shopify product image is in WEBP format, we will automatically convert it to PNG before syncing.

If no image is provided, we will auto-upload a default image that meets the requirements.

Price → Retail price

If your Shopify store currency is USD, we will directly sync your product's price.

If your Shopify store currency is not USD, we will automatically convert your product's price to USD before syncing.

The exchange rate auto-syncs from Shopify, but you can manually set it as a backup on the settings page.

Inventory → Quantity

If Track quantity is checked, we will sync the total available inventory from all active Locations.

If Track quantity is not checked or Continue selling when out of stock is checked, we will sync the maximum inventory quantity accepted by TikTok Shop, which is 999,999.

SKU → Seller SKU

If there is a SKU in Shopify, it will be synced to the Seller SKU field in TikTok Shop.

If there is no SKU in Shopify, the Seller SKU field in TikTok Shop will remain empty.

Barcode → Product identifier code

Shopify barcodes have no type restrictions, and their type (ISBN, UPC, GTIN, etc.) isn't specified. However, TikTok Shop requires the product identifier code type to be specified, and it cannot be changed once submitted.

To avoid issues, EcomSend Feed currently does not sync barcodes to TikTok Shop until a suitable solution is found.

Shipping Weight

If there is a Shipping Weight in Shopify:

Manual Sync: The value will be synced based on what you entered on the Edit products mapping rules page.
Automatic Sync: When creating the default category template, you can choose to either Sync from Shopify or Use custom values.
- If you choose Sync from Shopify, we will sync Shopify's Shipping Weight.
- If you choose Use custom values, we will sync the value you entered.

If there is no Shipping Weight in Shopify, the value you entered will be synced.

Variants

If your product contains variants, we will seamlessly sync them as well, including Option name, Option values, Option image, and more.

Category—specific attributes

Whether you sync manually or automatically, you need to select the category to sync to TikTok Shop. After selecting a category, the required product attributes for that category will need to be filled out. This setup is done within EcomSend Feed.

After merchants fill out these attributes and save in EcomSend, they will be synchronized.

Here's an example of manually syncing a product: