Fetch products from Shopify

After installing EcomSend Feed in Shopify and connecting your TikTok Shop account, we automatically fetches products to EcomSend Feed Products page from Shopify.

EcomSend Feed retrieves products from Shopify based on the following criteria:

  • Published in your Online Store

  • Status is Active

Sample product on Shopify
Fetched products on Ecomsend

According to Shopify's official documentation and user experience, products with these statuses are either no longer for sale or not yet for sale. These statuses hide the products from your admin and customers. So they are not fetched or listed by EcomSend Feed.

By excluding archived and draft products, EcomSend Feed syncs only those available for sale or being prepared for listing.

Need help? Feel free to contact us via online chat or email. Our world-class support team is available 24/7 and always ready to assist you. 🌻

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