Product sync settings

This section allows you to configure rules for syncing product price, inventory, and more.

Price/Inventory/Details automatic update

You can choose whether to sync updates from Shopify to TikTok Shop after your products are successfully synced, helping to maintain consistency across platforms.

Prerequisite: Your TikTok Shop products must be synced from Shopify through our App to apply the following content.

Below are the detailed steps:

Go to the Settings → Products page in EcomSend Connector → Enable the setting (By default, these settings are enabled) → Save your changes

Enable the setting

If you want to sync only the listed products to TikTok Shop and prevent any future changes in Shopify from being synced, you need to disable all these settings.

Automatic update of product price

When a successfully synced product's price is changed in Shopify, our app will automatically sync the updated price to TikTok Shop based on your pricing sync rule. Example:

Your pricing sync setting: Use Price for sync, with a Price adjustment of +10%

Shopify update: Product Price changed from €49.99 → €55.00

Our app will: Automatically sync the updated price €60.50 (€55.00*110%) to TikTok Shop

Automatic update of product inventory

When the inventory of a successfully synced product is updated in Shopify, our app will automatically sync the new stock quantity to TikTok Shop according to your inventory sync rule. Example:

Your inventory sync setting: Sync 80% of available inventory from All active locations to the default pickup warehouse

Shopify update: Available inventory across all active locations = 985, changed from 985 → 962

Our app will: Automatically sync the updated stock 769 (962*80%) to TikTok Shop

Automatic update product details

🙌 Note:

• TikTok Shop doesn’t support complex formats like tables or lists. We recommend reviewing and adjusting your product descriptions after syncing, if needed.

• Once the product details are synchronized to TikTok, it will trigger TikTok's review process, and there's a possibility that the product may not pass the review.

When a successfully synced product's details (including product title, description, media, images of variants, etc.) are changed in Shopify, we will automatically sync the updated content.

Update description on Shopify

Automatically sync to TTS

Additional Information

• If you disable and then re-enable auto-sync, it will sync only the next time there is an update. The current content will not be synced immediately, even if changes have been made.

• You can also vote for the features you're interested in on this page to help prioritize our development.

Vote

Need help? Feel free to contact us via online chat or email. Our world-class support team is available 24/7 and always ready to assist you. 🌻