# Product sync settings

Price/Inventory/Details automatic update

You can choose whether to sync updates from Shopify to TikTok Shop after your products are **successfully synced**, helping to maintain consistency across platforms.

{% hint style="warning" %}
**Prerequisite**: Your TikTok Shop products must be synced from Shopify **through our App** to apply the following content.
{% endhint %}

Below are the detailed steps:

Go to the **Settings → Products** page in EcomSend Connector → **Enable** the setting (By default, these settings are enabled) → **Save** your changes

<figure><img src="/files/MxsGIuYCncogf4Jxg4cJ" alt=""><figcaption><p>Enable the setting</p></figcaption></figure>

{% hint style="info" %}
If you want to **sync only the listed products** to TikTok Shop and prevent any future changes in Shopify from being synced, you need to **disable** all these settings.
{% endhint %}

### Automatic update of product price

When a successfully synced product's price is changed in Shopify, our app will automatically sync the updated price to TikTok Shop based on your pricing sync rule. Example:

Your pricing sync setting: Use **Price** for sync, with a **Price adjustment of +10%**

<figure><img src="/files/pSTYppQtA5fE5r0clceh" alt=""><figcaption></figcaption></figure>

Shopify update: Product **Price changed from €49.99 → €55.00**

<figure><img src="/files/G3rBr3sFEBkEIZjIeliA" alt=""><figcaption></figcaption></figure>

Our app will: Automatically **sync** the **updated price €60.50** (€55.00\*110%) to TikTok Shop

<figure><img src="/files/hjOFoSZUY76c9eLpMFst" alt=""><figcaption></figcaption></figure>

### Automatic update of product inventory&#x20;

When the inventory of a successfully synced product is updated in Shopify, our app will automatically sync the new stock quantity to TikTok Shop according to your inventory sync rule. Example:

Your inventory sync setting: Sync **80% of available inventory** from **All active locations** to the **default pickup warehouse**

<figure><img src="/files/oNH0Kda4HCBLWR7Ccptt" alt=""><figcaption></figcaption></figure>

Shopify update: Available inventory across all active locations = 985, changed from **985 → 962**

<figure><img src="/files/eyApCko46lyi9X4csmqV" alt=""><figcaption></figcaption></figure>

Our app will: Automatically sync the **updated stock 769  (962\*80%)** to TikTok Shop

<figure><img src="/files/cWMP3lLjoUyFaB62Vydb" alt=""><figcaption></figcaption></figure>

### Automatic update product details

🙌 **Note**:

* TikTok Shop **doesn’t support** complex formats like tables or lists. We recommend **reviewing and adjusting** your product descriptions after syncing, if needed.
* Once the product details are synchronized to TikTok, it will **trigger TikTok's review process**, and there's a possibility that the product **may not pass** the review.

When a successfully synced product's details (including product title, description, media, images of variants, etc.) are changed in Shopify, we will automatically sync the **updated content**.

<figure><img src="/files/WxjU7adZ6w7wVO3EzVXC" alt=""><figcaption><p>Update description on Shopify</p></figcaption></figure>

<figure><img src="/files/Jg1IhKU34ok7tSEJ4txN" alt=""><figcaption><p>Automatically sync to TTS</p></figcaption></figure>

### Additional Information

* If you **disable and then re-enable** auto-sync, it will sync only **the next time** there is an update. The current content will not be synced immediately, even if changes have been made.
* You can also vote for the features you're interested in on this page to help prioritize our development.

<figure><img src="/files/LwOQHRwC5QCnQwKL3cYS" alt=""><figcaption><p>Vote</p></figcaption></figure>

**Need help?** Feel free to contact us via online chat or [email](mailto:undefined). Our world-class support team is available 24/7 and always ready to assist you. 🌻


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