Connect your TikTok Shop

Connect your TikTok Shop to seamlessly sync your products, orders, and fulfillment, so you can manage everything in one place and start selling faster!

Before you start

• TikTok Shop account: Make sure you have registered for a TikTok Shop account and completed the required configurations (Tax information, Warehouse Settings, Shipping template ...) for TikTok Shop.

• Regional support: Currently, EcomSend Connector supports the Local United States (US), United Kingdom (UK), France (FR), Germany (DE), Italy (IT), Spain (ES), Ireland (IE), Japan (JP), and Mexico (MX) TikTok Shop. Please stay tuned for support in other regions.

• Same browser: Please log in to both your Shopify store and TikTok Shop in separate tabs of the same browser.

You can vote for the regions you need here to help us prioritize our development.

Starting from Shopify Admin

Mobile: Video guide

Web: Video guide

Web: Step-by-step guide

Step 1: Log in to your Shopify store → Go to Shopify App Store → Search for EcomSend and get to its details page → Click Install to download EcomSend Connector.

Step 2: Go to the EcomSend Connector Dashboard page → Click the Connect TikTok Shop button and Select the region where your store is located → A new tab will open, directing you to the TikTok Shop Seller Center authorization page (if you’re not logged in, you’ll be prompted to log in) → Select the region where your store is located.

Select the region where your store is located

Step 3: Choose duration (we recommend at least 1 year), fill in the required information and click Confirm to Install → Review the authorization details, check the checkbox, and click Authorize → Wait a few seconds for the popup to close automatically, and you will be redirected back to the EcomSend Connector Dashboard page.

Confirm to Install

Authorize

Authorized

Your TikTok Shop is now successfully connected! 🥳

Starting from TikTok Shop admin

Step 1: Log in to your TTS store → Go to App Store → Search for EcomSend Connector and click Install now to download EcomSend Connector.

Step 2: Choose duration (we recommend at least 1 year), fill in the required information and click Confirm to Install → Review the authorization details, check the checkbox, and click Authorize → Wait a few seconds for the popup to close automatically, and you will be redirected to the EcomSend Connector download page on the Shopify App Store.

Step 3: Follow Step 2 and Step 3 from [Starting from Shopify Admin] to complete the authorization → Your TikTok Shop is now successfully connected! 🥳

Need help? Feel free to contact us via online chat or email. Our world-class support team is available 24/7 and always ready to assist you. 🌻