Fetch products from Shopify

After installing EcomSend Connector in Shopify and connecting your TikTok Shop account, we automatically fetches products to EcomSend Connector Products page from Shopify.

EcomSend Connector retrieves products from Shopify based on the following criteria:

• Published in your Online Store

• Status is Active

Sample product on Shopify

Fetched products on Ecomsend

If you have a large number of products, our system may take some time to fetch and display them in our app.

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Related question: Why aren't archived and draft products fetched?

According to Shopify's official documentation and user experience, products with these statuses are either no longer for sale or not yet for sale. These statuses hide the products from your admin and customers. So they are not fetched or listed by EcomSend Connector.

By excluding archived and draft products, EcomSend Connector syncs only those available for sale or being prepared for listing.

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