Sync products to TikTok Shop

Start syncing your first product with auto-filled details for rapid syncing and listing.

As a Shopify merchant, you've set up product details that follow Shopify's rules, including titles, images, descriptions, inventory, prices, variants, etc.

However, TikTok Shop has different mandatory fields and rules for product creation. Merchants often need to manually create products on TikTok Shop to comply with these requirements, which can be time-consuming and labor-intensive. 😵‍💫

To address this challenge, we developed EcomSend Connector. It synchronizes your products according to TikTok Shop's rules. Here’s how it works:

Creating products on TikTok Shop involves two main parts:

• Basic product information

• Category-specific attributes

EcomSend Connector simplifies syncing by handling both parts of the process:

If you use other connector apps with TikTok Shop, we recommend using only our app for product and order sync to prevent duplicate syncing.

Basic product information

EcomSend Connector automatically converts and syncs these from Shopify to TikTok Shop.

Field mapping details: Shopify → TikTok Shop

Shopify: Go to Shopify Admin → Products page → Select specific product to see details

TikTok Shop: Go to TikTok Shop Seller Center Admin → Manage Products page → Select specific product to see details

Title → Product Name

For example, TikTok Shop doesn’t allow Chinese characters in the product title. If your Shopify product title contains Chinese characters, we will auto-remove them before syncing.

At Shopify

Sync to TikTok Shop

Description → Product description

For example, TikTok Shop does not support videos, tables, etc. If your Shopify product description includes these elements, we will auto-remove them before syncing.

At Shopify

Sync to TikTok Shop

If the field is empty, we will automatically fill it with the product title.

Media → Product image

For example, TikTok Shop requires images to be in JPEG, PNG, or JPG format. If your Shopify product image is in WEBP format, we will automatically convert it to PNG before syncing.

Price/Compare-at price → Retail price/List price

You can set the sync price type on the Settings > Product page. Choose to sync either the Price or Compare-at Price.

If you choose to sync the Price, you can also decide whether to sync the Compare-at Price as TikTok Shop's list price (Only applicable to U.S. TikTok Shop).

Sync price type

Let’s take syncing with Price as an example:

If your Shopify store currency is USD, we will directly sync your product's price.

Currency is USD

If your Shopify store currency is not USD, we will automatically convert your product's price to USD before syncing.

• The exchange rate auto-syncs from Shopify, but you can manually set it as a backup on the settings page.

Currency is CNY

Auto-convert product's price to USD

Sync to TikTok Shop

Inventory → Quantity

You can configure Inventory Sync rules on the Settings > Product page. You can choose to sync a percentage of the source inventory (total available inventory across all active locations). By default, 100% is synced.

Inventory sync rules

If Track quantity is checked, we will sync the total available inventory from all active Locations.

At Shopify

At EcomSend Connector

Sync to TikTok Shop

If Track quantity is not checked or Continue selling when out of stock is checked, we will sync the maximum inventory quantity accepted by TikTok Shop, which is 999,999.

SKU → Seller SKU

If there is a SKU in Shopify, it will be synced to the Seller SKU field in TikTok Shop.

At Shopify

Sync to TikTok Shop

If there is no SKU in Shopify, the Seller SKU field in TikTok Shop will remain empty.

Barcode → Product identifier code

Shopify barcodes have no type restrictions, and their type (ISBN, UPC, GTIN, etc.) isn't specified. However, TikTok Shop requires the product identifier code type to be specified, and it cannot be changed once submitted.

To avoid issues, EcomSend Connector currently does not sync barcodes to TikTok Shop until a suitable solution is found.

TikTok Shop notice

Shipping Weight

If there is a Shipping Weight in Shopify:

• Manual Sync: The value will be synced based on what you entered on the Edit products mapping rules page.

• Automatic Sync: When creating the category template, you can choose to either Sync from Shopify or Use custom values.

  • If you choose Sync from Shopify, we will sync Shopify's Shipping Weight.

  • If you choose Use custom values, we will sync the value you entered.

If there is no Shipping Weight in Shopify, the value you entered will be synced.

At Shopify

Edited in EcomSend Connector

Sync to TikTok Shop

Variants

If your product contains variants, we will seamlessly sync them as well, including Option name, Option values, Option image, and more.

At Shopify

At EcomSend Connector

Sync to TikTok Shop

Category—specific attributes

Category

Whether you sync manually or automatically, you need to select the category to sync to TikTok Shop. After selecting a category, the required product attributes for that category will need to be filled out. This setup is done within EcomSend Connector.

To help merchants choose the right category, we’ve integrated TikTok Shop’s AI category recommendation. When syncing a product, the AI suggests a category based on the title and description. Of course, you can adjust the category as needed.

TikTok Shop’s AI category recommendation

TikTok Shop’s AI category recommendation

After merchants fill out the attributes and save in EcomSend, they will be synchronized.

Here's an example of manually syncing a product:

• Go to the "Products" page in EcomSend Connector

• Select a product and click the Sync button

• On the "Edit products mapping rules" page

Click Sync button

Select a category in EcomSend Connector

Sync to TikTok Shop

Shipping info - Product Dimensions

Edit in EcomSend Connector

Sync to TikTok Shop

Required product attributes

Edit in EcomSend Connector

Product attributes marked with * are required.

Sync to TikTok Shop

Additional product info (optional)

By default, we will automatically select "No Brand."

If your product qualifies, we recommend applying for brand authorization.

Edit in EcomSend Connector

Sync to TikTok Shop

Need help? Feel free to contact us via online chat or email. Our world-class support team is available 24/7 and always ready to assist you. 🌻