Product sync settings
This section allows you to configure rules for syncing product price, inventory, and more.
Price/Inventory/Details automatic update
You can choose whether to sync updates from Shopify to TikTok Shop after your products are successfully synced, helping to maintain consistency across platforms.
Prerequisite: Your TikTok Shop products must be synced from Shopify through our App to apply the following content.
Below are the detailed steps:
Go to the Settings → Products page in EcomSend Feed → Enable the setting (By default, these settings are enabled) → Save your changes
Automatic update of product price
When a successfully synced product's price is changed in Shopify, our app will automatically sync the updated price to TikTok Shop based on your pricing sync rule. Example:
Your pricing sync setting: Use Price for sync, with a Price adjustment of +10%
Shopify update: Product Price changed from €49.99 → €55.00
Our app will: Automatically sync the updated price €60.50 (€55.00*110%) to TikTok Shop
Automatic update of product inventory
When the inventory of a successfully synced product is updated in Shopify, our app will automatically sync the new stock quantity to TikTok Shop according to your inventory sync rule. Example:
Your inventory sync setting: Sync 80% of available inventory from All active locations to the default pickup warehouse
Shopify update: Available inventory across all active locations = 985, changed from 985 → 962
Our app will: Automatically sync the updated stock 769 (962*80%) to TikTok Shop
Automatic update product details
🙌 Note:
TikTok Shop doesn’t support complex formats like tables or lists. We recommend reviewing and adjusting your product descriptions after syncing, if needed.
Once the product details are synchronized to TikTok, it will trigger TikTok's review process, and there's a possibility that the product may not pass the review.
When a successfully synced product's details (including product title, description, media, images of variants, etc.) are changed in Shopify, we will automatically sync the updated content.
Additional Information
If you disable and then re-enable auto-sync, it will sync only the next time there is an update. The current content will not be synced immediately, even if changes have been made.
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Need help? Feel free to contact us via online chat or email. Our world-class support team is available 24/7 and always ready to assist you. 🌻
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